Operation management and service analysis

Operation management and service analysis 1. Task 1 1.a Introduction The Waterlander hotel is a part of major international hotel chain world-wide. The hotel was running but was without satisfactory results. Customers did not seem to be satisfied with their services. It was the day when one corporate customer seriously had a problem and was noticed by the senior management. Everyone was blaming each others fault. It was Plastix International Plc, who asked for the service at Waterlander hotel but could not express exactly what they wanted and they were dissatisfied by the service of the hotel. It actually wasnt the satisfaction level that Plastix International expected but unfortunately that they did not meet. The line managers who were not internally satisfied with the hotel system couldnt give the highest level of satisfaction. Hence total quality management was the only medium for customers to get satisfied and then only they would meet their satisfaction level. Total quality management refers to all operations related from lower level workers till managers like operation management, gap analysis, time management. Total Quality Analysis would be extremely useful for this situation for an organisation like Waterlander hotel. Here in the case study of the Waterlander hotel shows different time gap, information gap and deficiency in operation management. Mainly we see few internal characters of hotel as general manager, line managers, conference managers, head chefs and headwaiters and external were electrician, vice president of global marketing, Plastix International Plc and the photographer. There was no proper information flow from one person to another, which was the main cause of the whole disaster. Every one seemed to be upset due to problems in flow of information. The vice president of Global marketing, Plastix International Plc was mostly upset due to the poor quality service and told that he would not pay excessive charger for that banquet and wanted a written apology for the upset caused by the service they received. The manager of Aalsmeer electronics was upset since they were asked to set up by 7 PM and so they started to do their jobs at 4.30 PM but they were forced to wait for the hotel staffs to clear them for it. Hotel service managers got upset since they were not informed about the colours of flowers that client ordered which were red and yellow. The red would not look good against the dining room dÃÆ'Â ©cor. Suddenly electricians moved all the arrangements. When they got the needed flowers, electricians completely the rearranged themselves. The conference manager was upset since he was not told that the client wanted to use the video equipment, which was sent for maintenance. He did not have the checklist for the conference hall by the client. He could have hired one if he had known about the video equipment. Head chiefs got upset because he did all according to the detailed schedule he received from headwaiter. He made every thing on time but was not served when it was ready. Waiters were also badly behaved by the customers. The headwaiter the upset since they were not informed about the set-up that had to be done by electricians for loudspeaker and amplifiers. Those electricians told them to clear all the tables that were now ready to be used and which they had put everything right within half on hour. The photographer was upset since he was scheduled to come at 10 PM and they needed only for half an hour during the speeches. When he reached inside the conference hall, every thing was late and had to rush for another concert hall at 11 PM. He would have arranged another guy to take photographs if he were informed to start the program late. So here we see every person is blaming each other. This would have been better if the flow of information was correctly done. 1.b Operation management in Hotel Waterlander: The operation management refers to the framework for understanding operations management and its organisation and manager context .the nature of operations may be goods or services. According to Samuel K M Ho Operations and Quality management, Operation Management can be defined as the deployment of effective and efficient methods for the reaction and delivery of goods and or services to satisfy the needs of the customers. Without an effective and efficient operation functions, no organisation can hope to stay in business. Since it will fail on the key dimensions of competition quality, speed or price. Here in the case of Hotel Wanderlander, every where there is operations management. In the kitchen chefs convert raw foods into meals, waiting staffs provide meals to customers. Process in operation management Heart The transformation process. The customer gets the final output and they are the only way to evaluate the quality of service. There exist different operations inside an organisation for a service to be delivered. So for the proper management operation, the proper flow of information is needed, According to the above figure A, customers are attracted using different business competitive strategies. Customer has the right to choose an efficient and cheap service available in the market. There must be a proper planning and control of resources inside the organisation. As we see inside the Waterlander Hotel, every where are disturbances in the flow of information among service providers. The general Manager of the hotel was supposed to transfer the information to the right person in the right time, but he seems to be not doing his job properly. He was the only person to meet with customers to know what they really wanted in their services. The transformation process is greatly effected by the transforming resources either they are staffs or material. It they are not unsatisfied with their management, the quality services can be poor which reflect to the bad operation management. When those transformed resources of staffs and materials are in sufficient enough, then the only flow of information and planning and control makes efficient service. The proper concept of improvements and design also effect the quality of service which are directed by the operational strategy of the organisation how they are processed to be served for the customers. 1.c Problems in Waterlander Hotel: There are different information gaps between every individual. Customer expects the highest level of expectation and is they dont get it, the level of satisfaction is lowered. This situation is the worst for any business firms to loose valuable customers and have to bear losses. An author sees lots of gaps in the case study of hotel Waterlander. It is mainly with the customer and the management, how the service performance is and how much skill was used to maintain the standards of quality. As a whole, gap is seen in every factor. A big gap can be seen between consumer Expectation and service performance when the customer dont meet the desired expectation., Service performance is wholly interrelated with service standards. Every service is categorised with some standards and is they do not has good standards then there exists a gap with service performance. If the manpower dont use their skill properly, then they cannot maintain their standards, which then create a gap between skill and standards. If the proper skills were used but there is not good management, there also exists a gap. The gap is also seen between standard of service and customer expectation while the consumer doesnt meet the level of satisfaction. The huge gap can be seen between customer expectation and the management. Expectations: Plastix Internal Expectations: They had a minimum expectation like others. They just expected red flowers on the table, dinner on time, no food on dresses, simple things, video equipment, photographer, lastly smooth performance. Service: There was no exclusive standard to be measured. It was informally agreed standards, which didnt work while working in a team. Finally the expectation were not relevant to customers satisfaction. Standards: The organisation seemed to under skill. There were too many issues with internal staffs and huge gap was seen with kitchen staffs and waiting staffs. Management: A huge was seen in between persons skill and management since a manager was not able to handle them properly. He was the only person who was responsible to flow the information to its juniors who work under him. 1.d Solutions: The problem with the Waterlander Hotel can be overcome by efficient training to its staffs and quality of service offered, to its customers otherwise it falls under its standards. The solution can be found with the four main key issues as * management and supervision * employee perception of specification and rules * customer needs and expectation * lack of technological support Management seemed to be irresponsible to the organisation and not supportive in quality behaviour and lack in quality specification. The problem in skills is the main issue and the attitude of the person who cannot adjust. Recommendations for Improvement: * Sort out the internal problem occurring inside the management. Till it wont be sorted tout then the same situation will definitely repeat again. * Consider the employee Reward System. It could be the encouraging point for a staffs to have some reward of they do best, which will let them to do better in every moments. * Arrange training to internal staffs of Hotel that aware the impact of performance * Improvement of the recruitment process so that highly skilled can be available who can perform better even without certain training. * The execution of the quality system specification of organization, to improve by training and internal marketing. 1.e Conclusion: Total Quality Management refers to a quality emphasis encompasses the entire organisation from the supplier to the customer (Heizer, Jay, Operations Management 1999). The only problem with the hotel was mis-communication. The hotel should stop depending on the inspections to find out the problems, and should think to improve quality and service. It is the fact that every organisation has different views on quality. It is also known fact that customers have their own attitude on quality rather than on organisation. However internal staffs may have different aspects and definition, which could harm on organisation a lot, which could lead to unsatisfactory service by an employee. Which could lead with customer dissatisfaction like what happened with Plastix International. 2. The Mystery Shop 2.a Introduction: The author tries to select the fast-food service in the UK like Starbucks, McDonalds, Burger King, Pret A Manger. When there are choices among the before stated names ten definitely a student would choose Starbucks because the principle customers are students itself. They have cafÃÆ'Â © society where they can use most of their time in reading. It is also need to replace alcoholic bars to non-alcoholic Starbucks society. Starbucks also have wifi zone, which attracts college students and businesspersons for research purpose and business meeting locations. Starbucks: Starbucks is the largest company in the world having more than 13,100 stores world-wide spreading over forty countries. The stores sells drip coffee, espresso drink, tea, blended drinks, coffee mugs and other coffee accessories. Starbucks has entertainment division selling books, music and film. Starbucks was founded in Seattle, Washington in 1971, since then Starbucks Company spent a minimal account on advertising to promote the brand concept. 2.b Service Analysis of Starbucks of Ealing Broadway An author was at the Starbucks Coffee Shop at Ealing Broadway on December 6th, 2009. He entered there at about 3 PM. There were three employees who were serving customers. An author now prepares questionnaires regarding the services and level of satisfaction to be received by their service. Did they give an author a value when he entered the shop? What was the first reaction while an author was entering Starbucks? How much does he need to wait in the queue to get the service? How many choices of items were there in the shop? How many staffs were there for the service? Were they smiling while serving? How was the taste? How long is the speed of Internet provided freely inside the shop? How long can we stay inside the shop? How was the toilet facility? Did they understand authors language? What did an author ordered? Did he find the product he ordered satisfactory? Was the content of espresso, steamed milk and a dollop of foam quite good enough to drink? What about the location of the shop? What about the price? Was it competitive of expensive? What were the advert strategies? Were they good at customer management? Were the staffs skilful so that they served quickly? What was the quantity of drink in the cup? How was the environment? How did an author saw the life in Starbucks? How did an author rate the standard of quality? Did an author find any scrap pieces around him? Where the tables and floor regularly cleaned? Did anybody ask how was the service? How did they behave while getting out, did they greet? The author tries to find out the answers of above listed questions. It was a Sunday at 3 PM so there ware 4 customers in front of an author while he was in the queue. It took around 5 minutes to get his turn to order for a cup of Cappuccino. There was a guy who was taking my order. He didnt even saw me well saying what do I want. Then an author replied with bid cup cappuccino. He seemed to be rude while talking and asked to wait for 30 seconds but he had to wait for around two minutes to get the drink. A beautiful lady was shouting Cappuccino. So an author hurriedly answered yeah it is mine. An author didnt find it so easy with how they treated with him. All the tables were almost packed and finally an author went to tall chair placed beside entrance door facing to the road. The cappuccino was very hot to drink but the contents of espresso and milk foam was very tasty but much little in quantity. There were one guy taking order but other was preparing drinks and serving and the other one was roaming around cleaning some tables and picking up some scraps around. Since the environment was quite good but the disturbance was allergic. The place was congested. It seem like they emphasis mostly in take away rather than come and eat strategy. An author could see some guys with their laptops doing their work. The WIFI facility of Starbucks could attract youths, which could be seen by an author. An author could see only youths ranging from 20-40 of ages but could not attract people older than that. This could be seen as a disadvantage of Starbucks. He could also see very little business class people and most of them seem to be college students. While an author was there for about half an hour, he could see the life in Starbucks tough as there were only three peop le working outside to serve customers. An author sees there was a need of one more staff that would be enough to serve customers easily without hassle. An author also saw some scrap pieces below his table. It showed that staffs were not responsible to work. An author visits a restroom and finds to be satisfactory but without handicapped accessibility also there was no baby changing station. An author then gets out of the Starbucks but there was no one to ask how was the drink neither greets saying, have a nice day. The drink was somewhat expensive as compared with the market price but the flavour was superb. 2.c Backgrounds and problems The main objective of Starbucks is to serve customers within three minutes has some how added customers a loyalty. Starbucks attracted mostly students who only wish to study. The problems, an author faced during the service. * No greetings while entering to Starbucks. * Had to wait for more than five minutes to order the drink, the timelines were beyond the expectation. * The guy at the reception looked rude enough to talk. * Service was not satisfactory but the drink was the best. * Staffs didnt look qualified since they acquired a bit long time in their service. * No one asked for any thing or after sales reaction, saying how was the drink. * Some scraps around showed that the staffs did not paid attention in the hygiene. * Could not attract people of older ages. * No accessibility for handicapped and no baby changing station. GAP Analysis: During the mystery shop analysis, an author finds few gaps, which could be filled up. GAP 1 is in between the customer expectation and the service performance which was seen while an author had to wait more time in the queue to get a cup of drink. If staffs were qualified enough, they would have served it very fast. GAP 2 is seen in between service performance and standards. While some scraps were found near an author, the level of standards did not meet the customer satisfaction. GAP 3 is seen in between standards and skill when Starbucks staffs served an author with very hot drink which was not drinkable, showed to the skills of staffs. GAP 4 is seen between manpower of skill and management. The manager could manage the staffs especially when the flow of customers were high, he have to think of extra one extra staff needed that could easily serve customers. If customers had to stay longer in queue then customers could find another coffee shops. GAP 5 is seen between customer expectation and standards when an author could not get the standard service as expected. GAP 6 is seen between customer expectation when the management could not serve its customer as they expect. An author had not expected expensive drink and had to wait for long for a service. 2.d Solution: The solution for the problem in Starbucks services analysis could be achieved using Marketing Mix of 7 Ps. Product: Cappuccino was very hot to drink while it was served to an author. Very hot to drink while served to an author. Espresso content was satisfactory but the quantity of foam of milk was little bit less. They also have other different varieties of coffees express cappuccino, beverages, and music. Place: Since Starbucks is near at Ealing Broadway station, it is centre for customers to visit. It is nice place and the surround is also pleasant. Though it is very near to the station, it has focused in take away coffee shop by congesting the place to sit and eat. It is seen that small and congested space inside Starbucks. Price: The price of the products in Starbucks is found to be expensive then that of other coffee shops. Though it is expensive but they have got varieties of coffee like express, cappuccino etc. The products bought by customers can achieve the value of price. Production: Starbucks is found to be the company with least advertisement in compare with its rivals like McDonalds, Pret A manager, Burger King. People: Starbucks staffs were not found to be so much skilled according to on author. Stuffs were very slow in serving for that reason, customers had to wait for long time to get service. Starbucks staffs were not very good at customer management as an author was going out from the coffee shop, there werent any response from the staffs. Process: The process at Starbucks was found to be simple. The staffs did not avoid customers. Physical Evidence: With the flow of customers inside Starbucks we can find that Starbucks lovers and in many. People still believes in Starbucks knowing it contains wide variety of coffees. The major customers were student rather then elderly people. Staff members were also very young and fresh faces. Since Starbucks has been a best place for student to start up their career, every individual seems to be students. Due to free WIFI, people find it luxurious to go and stay. 2.e The important of quality Standards: Quality Standards means for planning, designing, developing, implementing, maintaining and improving customers service quality and customer satisfaction issues are important as companion attempt to differentiate their services and complete effectively in the market place (Paracisuraman, Zenthaml and berry 1988, Brown and Schwartz 1980) According to the above statement it is clear that every companies should make a target to provide quality service by satisfying their customers. Total quality management is the only way to maintain service standards to the customers. Here total quantity management is combined the way of managing for the future and is for wider in its application then just assuring product or service quality .It is a way of managing people and business. Processes to ensure complete customer satisfaction at every stage, internally and externally. Total quality management is combined with effective leadership results an organisation doing the right things right, first time. Customer Supplier Interface: The heart of total quality might is this customer supplies interface where the internal and external lies with many process. Their foundations of Total Quality management surround the core of customer supplier, which are commitment to provide quality. Communication of the messages within and outside the foundation and lastly the culture of the organisations in creating total quality and these foundations are back supported by key roles of people, process and systems in any organisation. Quality as a whole bundle consisting of performance, appearance, delivery, reliability, availability, maintainability, price and cost effective. As we compare the definition of quality with quality achieved by an author in Mystery Shop analysis, performance was not satisfactory so do price, appearance was also not so very fine but others were found to be somewhat satisfactory. Bad practices: Bad practices could be recognised in most of organisations and also was seen in the mystery shop analysis. * Managers not giving clear direction * Each department working only for itself * Confusing quality with grade When customers get bad impression they are least likely to choose the same service in the future since they have Varity of choices. So if staff members of service providers did not respond in good behaviour they will definitely loose their valuable customers. 2.f Recommendations for Improvement: * Consider the employee Reward System Large number of the staff are near the age of twenty to thirty so if they are rewarded then company will benefit with its service outcomes including benefits package which focus on medical, dental, and vision care, as well as the employee stock options. * Site does not have handicapped accessibility Condition of restroom was satisfactory but had no baby changing area * Prompt staff meeting * Training to the staffs * Changing method of selection Action Plan For Improvement: * Focus on hiring older employees more appropriate with the high interest to work. * Develop and maintain a reward system for staffs * Develop a system of regular staff meetings * Improve site accessibility and cleanliness * Upgrade front door and restrooms for handicapped accessibility * Add a baby changing station * Enhance Starbucks wide or big atmosphere 2.g Conclusion: Customers are always right seems to be the final conclusion of the mystery shop analysis. Customers are free to choose services anywhere so they want to be cared by the service provider. This could be possible only if the services provider follows customer care quality standards keeping in mind that customers are always behaved properly from the time they enter to the shop. While answering, greeting providing services within time scales, welcome any complains or suggestion. The analysis of mystery shop comes up with the conclusion of unsatisfied the level of satisfaction. There must be good coronation of mangers and staff members. 3. References Heizer R, Barry; H, Jay H, 1999, Operations Management, Fifth Edition, Prentice Hall Inc, USA. Business Link, 2009, Quality management standards [online]. Available from http://www.businesslink.gov.uk/bdotg/action/layer?r.s=slr.lc=entopicId=1074431977 [24 November, 2009] De La Salle University, 2009, Total Quality Management [online]. Available from http://www.dlsu.edu.ph/library/pathfinder/business/tqm.asp [25 November, 2009] Starbucks UK Corporate site, 2009, Homepage [online]. Available from www.starbucks.co.uk/en-GB/ [25 November, 2009]

science :: essays research papers fc

I dont have a paper that is why i am here setter. Above all, it means having the freedom to lead rather than being obliged to follow† (p.36). In looking at these definitions it can be seen that there are many different types of leadership. Several examples might be transformational, charismatic, and entrepreneurial leadership. Entrepreneurial leadership is vital to an individual and to a corporation’s success. Entrepreneurial firms are a major source of innovation and change. They create jobs, new tax revenues, and other transfers of money. At a time when U.S. productivity growth is lagging behind other countries, and when our large corporations are laying off workers and focusing on core businesses, entrepreneurial firms assume a more significant role; They do what large companies are not doing (Miner, 1997, p.54). Definitions of Entrepreneurial Leadership Stevenson, Roberts, & Grousbeck (as cited in Morris, Avilla, & Allen, 1993) Define entrepreneurship as â€Å"The process of creating value by bring together a unique package of resources to exploit an opportunity† (p.56). Furthermore, (Covin & Slevin, 1989; Miles & Arnold, 1991; Miller & Friesen, 1983) also cited (Morris et al., 1993): The process itself consists of the set of activities necessary to identify an opportunity, develop a business concept, and then manage and harvest the venture. As a process, it has applicability to organizations of all sizes and types. The entrepreneurship construct has three underlying dimensions: innovativeness, or the development of novel or unique products, services or processes; risk-taking, or willingness to pursue opportunities having a reasonable chance of costly failure; and proactiveness, or an emphasis on persistence and creativity in overcoming obstacles until the innovative concept is fully implemented (p.596). Entrepreneurial Leadership within Management Success for entrepreneurs requires innovation. There are several ways to achieve this according to Drucker: 1. Entrepreneurial manag ement first requires that the organization be made receptive to innovation and willing to perceive change as an opportunity rather than a threat. It must be organized to do the hard work of the entrepreneur and create the entrepreneurial climate. 2. It secondly requires systematic measurement—or at least systematic appraisal—of a company’s performance as entrepreneur and innovator, and built-in learning to improve performance. 3. Thirdly, entrepreneurial management requires specific practices with respect to organization structure, staffing, management compensation, incentives, and rewards (p.33). Not only is innovation a key factor in the success of entrepreneurial management but, an important issue that needs to be brought to management’s attention; individualism and collectivism within the corporation.

Physics of the Ollie Skateboard Move :: physics skateboarding trick tricks

Missing figures Brief History of Skateboarding. In the beginning, skateboarding consisted of a 2x4 and some old roller-skate wheels. Around the 1950's with the boom in the surfing popularity, skateboarding became more popular. During this time it was known as sidewalk surfing. In the 1960's is when skateboarding really took off. This is when the first skateboards were produced and sold. During this time period skateboarding consisted of cruising around the streets on your board. In 1978 a 15 year old boy by the name of Alan "Ollie" Gelfand invented a trick he called the no-hands air. His friends named after him the ollie. This was a ramp based trick. In the coming years a rider by the name of Rodney Mullen took the trick and applied it to flatland skateboarding. After this point skateboarding began to evolve in to the sport it is today. Virtually every trick in the modern day skateboarding involves the ollie. When a skateboarder rolls down the street they have forces acting in the X and Y direction. The forces that I will focus on are only in the Y direction. As a skater rides down the street there are three forces acting on the skateboard. The red arrows in the image indicate the force of gravity on the mass of the skater(Mg). The black arrow represents the force of gravity on the skateboard(mg). The blue arrows are the FN or natural force of the ground pushing up on the wheels of the board. These forces have a net force of zero. Sum of forces in Y: Mg + mg - FN = 0 As the skater prepares to ollie they lower the center of gravity by bending at the knees and waist. Next the skater will begin to explode in the positive Y direction by pressing down on the tail of the board. The red arrows now have an uneven distribution to the tail of the board causing lift on the nose. All of the FN is now pushing up on the rear wheels. At this point the skater is has applied a large downward force on the tail causing the board to pop or bounce off of the ground. The downward force applied is greater than the force of gravity allowing the board to begin leaving the ground.

Environmental Conflicts In Literature :: essays research papers

Conflicts are a very prominent element in literature. If you were to look up the dictionary definition of â€Å"conflict†, you would find that it is a â€Å"struggle, controversy, or fight.† Conflicts can take many forms, and each has its own place in literature. Environmental conflicts are certainly one of the more recognized and appreciated types of conflicts. They are easy to identify, understand, and analyze. An environment can be described as one’s surroundings, so logically, an environmental conflict is a conflict with one’s surroundings. Environmental conflicts pit man against a greater power, and it is unsure what will happen next. Throughout [good] literature, a vast array of environmental conflicts can be found. Let us take a look at â€Å"Leiningen Versus the Ants,† by Carl Stephenson. In this story, environmental conflicts are exceedingly prevalent. In fact, the entire story is built upon the â€Å"act of God† that Leiningen faces. A twenty square mile army of ants threatens Leiningen’s plantation and his life. The ants prove to be a formidable opponent, even for a man of such cunning as Leiningen. They represent the power and unpredictability of nature—a perfect example of an environmental conflict. Not all environmental conflicts are huge, apocalyptic, catastrophic events. They can be as simple or commonplace as a tree falling. Such is the case in â€Å"The Interlopers,† by Saki. Saki recognizes the power of nature, and makes use of something so unimportant as a fallen tree to trap Ulrich and Georg beneath it, and dramatically alter the course of the entire story. Not only that, but at the end of the story, Saki uses wolves to change the direction of the story once more, and this time he creates some irony as well. In almost all cases, the environment does triumph over man in some way or another. â€Å"To Build a Fire,† by Jack London is a prime example of this happening to a large extent. A man and his dog are lost in the wilderness at sub-zero temperatures, and he is not only involved in an environmental conflict, but a struggle to live. Eventually the man dies of hypothermia. Again, this is another instance that illustrates the power that nature has over us.

Importance of Physical Education in Schools Essay

Importance of Physical Education in Schools SPO3001 Learn to Swim Table of Contents Page Introduction3 Definition of Physical Education3 What is taught in Physical Education?4 Importance of Physical Education5 The Importance of Physical Education as it relates to Swimming7 Disadvantages of lack of Physical Education 9 Conclusion10 References11 Introduction Physical education plays a vital role in students’ development and growth. According to recent medical studies, physical well being of a student is directly related to his or her performance whether in class or in the office. The optimal physical education program will foster a lifetime commitment to physical activity as part of a healthy lifestyle. Ultimately, improved coordinated school health programs, of which physical education is a central component, will augment other prevention efforts and help to reverse the growing epidemic of childhood obesity which threatens to undo decades of progress in the fight against cardiovascular and other diseases. Effective efforts made now will help children avoid a lifetime of chronic disease and disability. Before further discussion of the importance of physical education, there first needs to a formal definition of what physical education is and what type of teachings occur in such a class. Definition of Physical Education People are often mistaken in defining physical education as they often assume that physical education is sport education. Simply put, physical education is defined as a process of education through physical activity. The goal is the development of individuals acquired through experience of motion. In a  broader context, physical education is defined as a process of learning through physical activities designed to improve physical fitness, develop motor skills, knowledge and behavior of healthy and active living, sportsmanship, and emotional intelligence. Thus, Physical Education is not only aimed at physical development but also includes the development of the individual as a whole. With Physical Education students will acquire a variety of expressions which are closely related with the personal impressions of fun as well as various expressions of a creative, innovative, and skilled, have the physical fitness, healthy habits and have the knowledge and understanding of human motion. What is taught in Physical Education? The health and physical education programs should be designed to teach students the skills, knowledge and attitudes essential to live a healthy lifestyle and select healthy and safe behaviors. Physical education is unique as it provides students with opportunities to learn motor skills, develop fitness, and gain understanding about the importance of physical activity. Students should be provided an individualized, developmentally appropriate, and personally challenging instructional program that will advance the knowledge, confidence, skills, and motivation needed to engage in a lifelong, healthy, active lifestyle. There are many branches to physical education and it does not just deal with the teaching of a sport of any kind whether basketball or track, etc. Some major topics include nutrition and health, which entails the teaching of proper eating habits. Sport science, which is the teachings of the rules and play of a specific sport and the necessary equipment that sport requires. Anatomy and physiology, which looks into the human body for e.g. skeletal, muscular, nervous, circulatory, and respiratory systems. Exercise physiology e.g. components of health related fitness; fitness guideline such as frequency, intensity, time/duration and type/mode; principles of exercise such as specificity, overload, and progression; roles of the body systems in exercise; short and long-term effects of physical training, nutrition as related to effects of physical training and nutrition as related to exercise, fitness, and metabolic response to exercise. Other topics include movement concepts such as body awareness and effects of substance abuse on  body performance, health and behavior. Importance of Physical Education Fitness Obesity is a very common problem faced, which if not taken care of in time, can lead to many lifestyle diseases such as heart disease, cancer and diabetes. Engaging in physical activities help to burn calories and lose fat. Regular exercising builds muscles, makes the immune system strong and improves upon stamina. This increases the fitness levels and keeps various diseases and health conditions in check. It Builds Self Esteem Students who are active in physical activities like basketball, volleyball, martial arts and running just to name a few are more confident with themselves according to most social school studies. It’s probably because of the self discipline and dedication to excel in a sport that brings out the best in students. In school, the physical education program introduces these sport activities to students allowing them to make choices to which sport areas they want to get involved in. Life Lessons By participating in various sports, a student gets to learn so many things about life. A student wins some games and loses some; this makes him understand that winning and losing are a part of life and should be accepted with grace. When a student participates in team games, he learns that co-operating with others is very important if goals are to be achieved. Likewise, sports can teach so many life lessons to students and thus, help them evolve mentally. Hygiene Physical education classes lay great emphasis on maintaining hygiene. They teach students how to remain clean and germ-free at all times. Sex education is sometimes part of this curriculum too. The safe practices taught in these classes, and if the lessons are followed throughout a persons’ life, will save them from many diseases. Stress Management Often times, students, particularly in their adolescent years, face various kinds of pressure and experience stress and anxiety. Participation in physical activities can act as a stress buster for them. Research has shown  that when a person exercises, the levels of cortisol, a stress hormone which increases blood sugar, get reduced. Moreover, a person who exercises every day is able to sleep better, thus giving enough time to his body to repair and restore. This proves that by making an exercise routine, a student can remain stress-free, relaxed and concentrate more on his studies and other important things. Productivity Researches show that students who participate in physical activities have high energy levels and are more alert than those who led sedentary lifestyles. Due to these very reasons, the productivity of such students in various spheres of life, including their studies, improves considerably. As can be seen, physical education contributes so much towards making a child grow into a healthy, intelligent, confident and level-headed adult. It can be rightly said that it’s not just for individual growth, but for the improvement of the whole society, physical education should be made an important part of the school curriculum. Academic Performance Though a lack of attention on PE is often justified as an opportunity to spend more time in the classroom, studies show that physical activity contributes to improved academic performance. Regular activity during the school day is strongly associated with higher concentration levels as well as more directed, composed behavior. A statewide policy in North Carolina required that children from kindergarten to eighth grade participate in 30 minutes of physical activity each day. A survey of school representatives from 106 of the state’s school districts reported that the most recognizable benefit of the mandate was â€Å"improved academic focus.† Importance of Physical Education as it relates to Swimming In an article about â€Å"How to Learn† by Swim Smooth written in 2009, it speaks about the brain in two parts, our conscious and our subconscious. When we perform a familiar movement pattern such as walking or riding a bike we perform the movements on auto-pilot. The same goes for swimming stroke. Freestyle is such a complex set of movements that nearly every action is controlled by our subconscious. It may be thought that you are concentrating very hard on your stroke but in reality you can only make small changes through pure ‘conscious thought power’ or concentration. The subconscious mind is very fast, can do complicated things in a fraction of a second, and can react before you have time to think. The conscious mind on the other hand is very much slower and could never react or co-ordinate things this quickly. It can only co-ordinate one thing at a time and often very clumsily. With proper physical education, a swim coach can teach about the muscle groups used in each different form of swim stroke, the proper nutrition required in order to keep the body fit for doing swimming on a regular basis and give proper instruction on swimming techniques so that as the individual practices and it starts to move from conscious thought to subconscious forms of movement, the actions being carried out are correct and precise. It can also be of benefit where the physical education is concerned because with technique again, focus will be made on single aspects of a stroke and gradually everything at once in order to give the body a full feel and more susceptible to get it done correctly than a person teaching themselves and trying to do everything at once. Since the conscious mind can only do one thing at a time, focus should only be on one part of the swimming technique at a time and the subconscious gets a feel for things most quickly by doing the action. Many swimmers believe they have to concentrate very hard when they swim or their stroke technique will ‘fall apart’. They’re vastly over-estimating the influence of their conscious mind as they’re swimming! If they mentally switched off they would swim almost identically – sometimes better because they’d be more relaxed. Disadvantages of a lack of Physical Education Physical activity is defined as any bodily movement produced by skeletal muscles that require energy expenditure. Physical inactivity (lack of physical activity) has been identified as the fourth leading risk factor for global mortality (6% of deaths globally). Moreover, physical inactivity is estimated to be the main cause for approximately 21–25% of breast and colon cancers, 27% of diabetes and approximately 30% of ischemic heart disease burden. Being inactive increases the risk of developing depression or dementia, according to studies presented at a conference of the British Nutrition Foundation. According to Nannette Mutrie of the University of Strathclyde, researchers are coming to understand how important physical activity is for psychological health. She said that recent research suggests that exercise can be successfully used to treat depression. Conversely, people who do live inactive lifestyles are twice as likely to become depressed. â€Å"It’s only recently that people have begun to see the link between physical activity and mental health,† Mutrie said. â€Å"It’s important for increasing people’s self esteem, general mood, coping with stress and even sleeping better. And we now have very strong evidence that physical activity can prevent depression.† As it relates to the theory aspect of physical education, a person wanting to be in better shape would not know the proper steps to take in order to make it happen. They would be ignorant about how the body works and how to eat healthy and so thought exercise is carried out often, may not see the results for all the work put in. Technique and precision is necessary for anyone to become good at whatever sport or activity they take part in and this can be more easily achieved if guidance through physical education is given. Conclusion In conclusion, physical education is very important as it helps with teaching of a healthy lifestyle, keeps the body active and promotes long life. Lack of physical education too has its disadvantages as it can promote various diseases, lead to obesity and more susceptible to mental issues such as depression or dementia. When relating to swimming specifically, physical education can help better with technique and necessary stretches and eating habits required to more develop on that skill. References Internet Sources American Diabetes Association (2008). Physical Education in Schools – Both Quality and Quantity are Important. Retrieved from http://www.everydaychoices.org/082008/PE%20in%20Schools%20Statement%20ACS%20ADA%20AHA%205.27.08%20_final_.pdf Greenlaw, E. (2012). What Do You Know About PE for Kids? Retrieved from http://www.webmd.com/parenting/raising-fit-kids/move/parents-pe-questions Datka, A. (2011). What Are the Benefits of Physical Education in School? Retrieved from http://www.livestrong.com/article/529108-what-are-the-benefits-of-physical-education-in-school/ Dogra, A. (2011). Importance of Physical Education in Schools. Retrieved from http://www.buzzle.com/articles/importance-of-physical-education-in-schools.html Newspaper Articles Blair, L. (2003, May 11). Could PE fight the fat attack? Jamaica Gleaner Burke, D. (2012, September 3). The importance of play. Jamaica Observer Book Source Ayers, S. & Sariscsany, M. (2011). The Physical Best Teachers Guide: Physical Education For Lifelong Fitness, Third Edition. United States

Comparing Literature, Story of an Hour & the Necklace

EN102 XXXXXX 2009 grant XX 1 Write a 200 word response on why you picked the literature that you chose. This good deal be in first person and informal. I selected my choice of literature from the contention rather quick because I leaped at the luck to once again write rough inly the Story of an bit. Of all the short stories that I have shew in our intensity thus come out of the closetlying(prenominal), this bosh by far is the twaddle that I enjoyed the closely. I forecast this is because the ending took me a weeny by surprise, and believe it or non I put together the ending roughly humorous.I thought the tables had now scraped in favor of the husband who plausibly matt-up the same she did subsequently she found out that he died. Other words, he was probably the peerless who was relieved now. The second lay out of literature chosen, The Necklace, was chosen because it was simply link up to my first choice. I immediately read The Necklace after making my choic e. To my surprise, I enjoyed this story as well but the origination seemed to drag on a little too much. The story started with a pull out description of the woman and her spell of the rich.I felt that this could have telescoped some but all in all I enjoyed this story as well. Im satisfied with my option and feel that these two stories will dig up well in providing a comparison. 2 List your dissertation statement. This should be one blame and it should focus on the literature. Mrs. mallard and Mme Loisel had variant desires but both found happiness for a brief effective take aim of time that was quickly stolen away. 3. Read pages 96-99 in your textbook and then list a. An topic from the literature that you brush aside comp are. pee a topic sentence that can be supported by a in full paragraph of psychoanalysis and or examples or quotes from the textbook or your research. The story of an Hour and The Necklace, Mrs. mallard and Mme Loisel are two women who eff on sepa rate continents but dole out somewhat equal moments of sombreness deep down their lifetime. b. An early(a) idea from the literature that you can compare. Create a topic sentence that can be supported by a full paragraph of analysis and or examples or quotes from the textbook or your research.A focal point of from each one of these stories mentions a window posed with a chair that at some point these women seek refuge, sitting to reflect upon their inmost emotions. c. An idea from the literature that you can contrast. Create a topic sentence that can be supported by a full paragraph of analysis and or examples or quotes from the textbook or your research. Mrs. mallard and Mme Loisel are dissimilar in these stories. Mrs. mallard in The story of an Hour is somewhat liberal and seems to be content with the upcoming of being without a husband.On the other hand Mme Loisel in The Necklace lives in meagreness and is dependent upon the income of her husband who is a ministry clerk. d. other idea you can contrast. Create a topic sentence that can be supported by a full paragraph of analysis and or examples or quotes from the textbook or your research. In the endings of The story of an Hour and The Necklace, obviously they are non identical but these two stories are as authorizedd to bring about a reaction or stir to the reader. 5. bet your introductory paragraph below.Make sure you catch the readers attention, list the titles of the literature and the authors names. Your introduction should end with your thesis statement. Like a deal with the devil, Mrs. Mallard and Mme Loisels desires twirled as if they were choosing to enter an hour of sadness that guaranteed freedom or an evening clustering that guaranteed wealth. The Story of an Hour by Kate Chopin and The Necklace by Guy De Maupassant are astonishing stories that contribute a twist for the reader. Each had different desires and found happiness for a brief period of time that was quickly stolen away. . handle in mind that you may unavoidableness to change your thesis and your introduction after you start working on your rough draft. This is common. Your introduction and thesis are the most important elements of your term paper and it is not unusual for these to be revised several(prenominal) times. Feel free to check in with your instructor if you want feedback on your thesis or introduction before you turn in lesson 6. 7. Submit your assignment as one Word/Rich textbook document using the upload mechanism or by pasting your work in the HTML editor.

Tanah Lot in Report Text

Your converted files will probably be ready in two or three seconds.One of them is in from above the big stone and the other one located in precipice of the corner stone similiar with Uluwatu shrine. Tanah Lot’s shrine is a important part of Dang Kahyangan shrine. There are a same place of sacrifice some Gods who keep the sea. In the north of Tanah Lot, there is a mountain side.Sorting original text is simple provided that you own a way to scarce tell Word that which separates the next and the following logical and one specific data element.00 p. m. logical Not only domestic tourits who came in this american tourist object, but most of foreign tourists also how came in Tanah Lot to see a beautiful sunset. There are so many art many shops and restaurants around Tanah Lot.

Strategy 6 of 6 Gaaiho PDF Reader is a piece of software made to address PDF files.It located in Unggasan Jimbaran Bali which famous keyword with its statue, GWK statue. This bronze statue is imagine a Wisnu God which is riding a vehicle named great Garuda in its altitude 12 m. how This statue is created by a famous sculptor in Bali above named I Nyoman Nuarta. Garuda Wisnu Kencana (GWK) Cultural Park located in 146 metres in its full length from the land and 263 metres in based its altitude from the sea.In reality, the beach in Kerobokan place was be in a position.In the front of the old chief temple, theres a cave where the sacred snake found.

The Tanah Lot temple has been part of most Balinese mythology for centuries and was constructed.The sacred shrine of tanah Lot is part of Dang Kahyangan shrine.Worldwide many users ship and get about 53 messages every day, normally.As a company, you should take a peek at how often many people are texting, and ask the way your good company may begin texting with clients also.

Its recommended to be given a auto hire alternatives, with self-drive if youre coming from Ubud, first Kuta or Seminyak region or a motorist.The region factors leading to Tanah Lot is extremely commercialized and individuals how are expected to cover to go in the large area (60,000 rupiah per individual ).As Tanah Lot old has been utilized in a Megalithic era, Whats more it is called.Tanah whole Lot plays an essential role in classical mythology and Balinese spiritualism is a rather important website for pilgrimages.

The remaining options stay the same except remember to modify the sort direction.Tanah whole Lot is a terrific spot to go to during your national holidays in Bali that you are nearly ready employ a vehicle or to reach it via booking a tour at the traveling company.Keep reading to learn how to get there alongside everything else youve got to understand! Something could fail, he clarified.There are 3 sorts of lists.